We understand how frustrating it can be when you need support and all you get is constant wait on the phone. We provide one on one Support which means you get a direct number which you can call for all your support needs. With your WorksLeader subscription you get unlimited support free. There are various ways in which you can get in touch with our customer support.
Just call us at 781-262-0610 Ext 2 and you will be directly connected with one of our highly experience Support Representative
Send us an email at firstname.lastname@example.org and this will log a case and create a ticket directly into our Helpdesk software. You will also get an automated response with the Ticket Number immediately. You will then get a response from our support team based on the ticket type and stage.
Support Portal is another way for you to engage with our Support team. You will not only be able to submit tickets online but will also be able to review updates, check notes and status of the ticket online in real time. Each one of our customer can get a free support portal with their subscription. If you do not have it enabled yet then please send us an email at email@example.com and we will enable it for you.